In today’s competitive, market-driven economy, it is vital for businesses to not only provide customers with the best service and experience over the short-term, but to also analyze the transaction information and continually develop better services and products over the long-term.
eBiz Solutions CRM practice is driven by the philosophy that we work for our customers’ customers. At eBiz Solutions, we believe CRM is a strategy that helps attract, retain and grow a profitable customer base. Our CRM packages are a means to help execute the CRM strategy. We provide end-to-end CRM services, which include devising CRM strategy, CRM package evaluation, feasibility analysis, implementation, upgrade, data migration and post-implementation support.
eBiz can also integrate CRMs with other systems to build more efficiencies. For example, we integrate tools such as emails, calendars, inventory management systems, pricing systems, etc.
Here, at eBiz, we measure the success of our CRM projects using various metrics such as:
eBiz Solutions offers end-to-end enterprise solutions ranging from package selection to application support and maintenance.
Contact us for a free CRM consultation for your business today!