Salesforce Implementation, Development, and Support

Whether you're considering Salesforce for the first time, or have already implemented your CRM solution, our certified consultants can help you harness the power of Salesforce and maximize the value of your customer relationships.

eBiz Salesforce consulting services:

  • Marketing Cloud
  • Service Cloud
  • Commerce Cloud
  • Sales Cloud
  • Philanthropy Cloud
  • Pardot
  • Einstein
  • MuleSoft

Salesforce Strategy and Optimization

Get the guidance and support you need to succeed with Salesforce. We can help you implement a CRM strategy for your business that increases employee efficiency, attracts prospects, and converts one-time buyers into loyal customers.

Salesforce CRM Strategy

  • Ecosystem Assessment
  • Optimization Strategy
  • Vision & Roadmap Planning
  • Marketing Automation
  • Ecosystem Assessment
  • Optimization Strategy
  • Vision & Roadmap Planning

Salesforce CRM Design

  • UX/UI Design
  • Responsive Web
  • Mobile Apps
  • Intranets/Portals
  • E-Commerce
  • Product Concepting
  • Custom Lightning Design

Organizational Change Management

  • Readiness & Planning
  • Marketing & Communication
  • Training Development
  • Training Delivery
  • Leadership Engagement
  • Advocacy & Peer Network Programs
  • Adoption & Performance Measurement

Create the best customer experiences with Salesforce Customer 360 Platform

Salesforce Customer 360 gives you the power to offer personalized, seamless customer experiences across devices. This cross-cloud approach unites Salesforce, AI, and MuleSoft. Our team of global systems integrators will bring your vision to life.

Create the best customer experiences with Salesforce Customer 360 Platform

Salesforce Clouds We Implement

  • Marketing Cloud
  • Sales Cloud
  • Service Cloud
  • Community Cloud
  • Commerce Cloud
  • Philanthropy Cloud

Specializations and Integrations

  • MuleSoft
  • Einstein Analytics
  • Einstein Artificial Intelligence
  • FinancialForce
  • Configure, Price, Quote (CPQ)
  • Field Service Lightning
  • Heroku/AWS

Industry Verticals

  • Financial Services
  • Healthcare and Life Sciences
  • Manufacturing
  • Retail
  • Consumer Goods
  • Media and Communications
  • Logistics and Transportation

Our Goal

To Elevate and Integrate the Employee and Customer Experiences

Engaged employees provide better service, which in turn converts customers into loyal brand advocates.

our-goal

Our Process

Create more human experiences with effective technology

A seamless connection of human experiences with technology can be achieved with eBiz as your strategic partner. Utilize Salesforce, the world's fastest-growing digital platform, to expand your reach and unite the digital and physical worlds.

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Customer-driven transformations using agile methodology

Support

We offer comprehensive solutions that guide you to use your customized platform to achieve your adoption, engagement, and sustainment goals.

Discovery/Strategy

We take the time to gain a deep understanding of your business, in order to create a clear product roadmap that considers your individual needs.

Development

We create functional, personalized experiences that are consistent across technologies, devices, and applications.

Design

We deliver clean, modern, and eye-catching user experiences (UX) that increase your brand’s value through every interaction and touchpoint.

How eBiz can help you transform

No need to reinvent the wheel. Start with ‘ready to use’ industry-specific solutions and accelerators, then we will customize them to match your needs. We help create alignment between transforming your brand and leveraging what matters most: efficiency.

Our Salesforce certified consultants are experts in best-practices, and have delivered many successful implementations in a variety of industries across the U.S. We are continually learning and applying new knowledge to better help companies to develop Salesforce capabilities and deliver great experiences.

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