RPA Robotic Process Automation | Design Thinking| eBiz Solutions

More companies are turning to RPA robotic process automation to streamline mundane and repetitive work to eliminate tedious tasks and freeing up employee’s time on these tasks and allow them to focus on high value work. In order to implement RPA, companies need to develop a right design, planning and governance. If RPA is done properly it will allow companies to transition into Intelligent Automation (IA) that uses Machine Learning and Artificial Intelligence (AI) tools that can be customized and trained to make intelligent decisions for better outcomes Some of the many benefits of implementing Robotic Process Automation (RPA)”

RPA Benefits

  • Quick ROI
  • Better accuracy
  • 24/7 availability
  • Cost Saving
  • Highly Scalable
  • Increased speed and Productivity
  • No human errors, reducing risks
  • Minimal changes in the existing underlying systems

Our Process

At eBiz we have MIT certified Design Thinking experts and we use Design Thinking methodology for our RPA strategy that helps build successful outcomes


  • Understanding the pain points from the all the stakeholders
  • Meet and brainstorm with stakeholders


  • Define the business goals
  • Define the KPIs for success
  • Define the Value Proposition to the business


  • Pick up the right process to automate that give best ROI
  • Create the business objectives
  • Build requirements
  • Understand the risks associated


  • Build cross functional execution team
  • Identify the automation tools and platform
  • Create the project plan with timelines and milestones
  • Implementation of Prototype
  • Provide clear ROI Analysis


  • Validation of the Prototype
  • Feedback loop and finetuning the solution
  • Test against the business objectives


  • Plan the protype to scale
  • Create the new business objectives for scaling
  • Create a project plan
  • Finetune approach and solution
  • Establish a strong RPA Governance Model

eBiz can guide from consulting to implementation in areas of

  • Healthcare
  • Higher Education
  • Manufacturing
  • Travel & Hospitality
  • Retail
  • Software
  • Finance
  • Technology/Platform
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