"In today's era of volatility, there is no other way but to re-invent. The only sustainable advantage you can have over others is agility. That's it. Because nothing else is sustainable, everything else you create, somebody else will replicate." Jeff Bezos
Covid 19 has made business leaders think how far off they are in their digital transformation journey. During the initial days of the pandemic, leaders are challenged to transform their businesses overnight into a digital company and more than 95% of businesses struggled and some had to shut down their businesses too. Today every business is in the race to digitally transform their business so they are left behind.
Today, Digital transformation is at an accelerated pace, and changing our lives at home and work, and is the competitive advantage of a business to succeed. New digital tools in the business are creating significant changes in how we work, communicate, share, and mainly deep understanding of our customers. It is giving the companies to extend their reach, create a new digital culture within the company that is improving management decisions, create efficiencies, and enabling companies to adopt new technologies, be agile, and create new business models. Digital Transformed companies have Customers as the heart of the transformation and are agile to adapt quickly to changing customers’ demands and delighting customers and employees. The byproduct is increased revenues and reduced costs.
At eBiz we believe that digital transformation will succeed only if it is led by the leadership and adopted throughout the business. People are the first and foremost important part of the digital transformation journey, then comes processes, and systems.
eBiz has developed a framework called G.U.I.D.E, that would guide companies through their digital transformation process focusing on the three main areas of Digital transformation; Customer Experience, Operational Process, and Business Model.
Digital transformation is a massive undertaking, especially for larger, established companies. When done right, it will result in a business that is more aligned with customer demands and resilient in the fast-moving digital future.
Contact eBiz Solutions today to help in your company’s Digital Transformation journey.
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